The South African Mail services delivers some six million mail items each work day
to almost ten
million addresses. A total of 45 000 items
are scanned through the company's
track-and-trace system each working day.
This excludes courier items, which also handles about 45 000 items every
working day.
Speed Services Couriers moves
37 tons of mail each night.
Key challenges are
Cost containment measures.
Acquisition and retention of talent.
Better Governance within the Unit.
Customer service and speedy turn around time.
Business transformation towards a performance driven culture
Fraud and crime elimination.
Eighty-five per cent of mail items the
South African Mail services moves each day is business mail. The South
African
mail service's Speed Services division handles 45 000 parcels each
working day and the parcel service handles 15 000 parcels.